• If you book the company's service and the service is canceled when they arrive, the customer must pay the full amount of the fare before calling for another fare.
• The store is open between 7:00 am to 7:00 pm. You can text questions or schedule an appointment. LowRider Services will not open earlier than 7:00 am or later than 7:00 pm.
• No tobacco, vape products, or alcohol of any kind are allowed in transportation or shuttle vehicles.
• All of the company's services are contactless and self-serving. LowRider Services can only take walkers (powered vehicles and bigger walker aids are not permitted)
• Meter Policies:
  • The meter will start at the base or the current position of the driver at the time of the request.

• Payment Methods:
  • LowRider Services currently accepts Cash, PayPal, and Cash App only as modes of payment, or LowRider Services will take you to an ATM machine with no extra charge if it's in Athens, Decatur, or Madison. Outside the specified areas, clients will have to pay for the service upfront before taking them to the ATM.

We are closed when there are severe thunder storms and winter storms. Or any dangerous weather going on.